![]() The product must be used in accordance with manufacturer’s or our instructions. Notwithstanding our obligations under the ACL, if a product develops a fault due to damage incurred by your incorrect actions, including but not limited to accidental damage, incorrect handling, using a device in a manner contrary to its intended purpose, using inappropriate consumables not intended for use in the product, using liquids or other substances not provided by us, or any other action contrary to the manufacturer’s or our instructions, this warranty shall be considered void. USB Charging: We specifically caution against using the built-in USB charging facility on mods which use replaceable lithium ion cells, If you choose to ignore this warning, please note that we do not offer a warranty or repair process for faults caused by the use of built-in USB charging.It is your responsibility to immediately test any battery you purchase upon receipt to ensure that it is discharging normally and capable of being recharged. Batteries: As all rechargeable batteries are consumable products that degrade with use over time, we offer a fourteen day warranty period on all batteries to ensure that the cells you receive are in good working order when you receive them.You will be responsible for the cost of shipping to return the item to us, and for the cost of shipping the replacement item to you. In some limited circumstances, at our sole discretion, we may accept the return and exchange of coils you purchase that are unsuitable for the device you intend to use them in, on the condition that the items are in their original, unopened packaging and have not been used. We do not offer a warranty for any coils, cotton, wick, or wire that have not been used in accordance with the manufacturer’s or our instructions, have not been sufficiently primed, or have been used at incorrect or unsafe wattage’s. Coils, Cotton, Wick, and Wire: As these items are considered consumable and will degrade with use over time, the warranty period for these items does not apply once the items have been removed from their original packaging and put to use.E-liquids and Concentrates: As our e-liquids and concentrates contain food grade ingredients and are considered a consumable product, we do not allow returns or exchanges other than in the case of a manufacturing defect, as required by the ACL. While we strive to produce the tastiest eliquids on the planet, we can’t guarantee that you’ll love every drop – taste is subjective, everybody is different, and we cannot offer a replacement or refund for any eliquid or concentrate on the basis of your personal preferences alone.Warranties are not transferable and are voided upon resale of any product. The guarantees under the ACL are provided in sections 51 to 59 inclusive of the ACL (“Statutory Guarantees”) and the remedies are provided in sections 259 to 266 inclusive of the ACL (“Statutory Remedies”). ![]() ![]() You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Under the terms of the Australian Consumer Law (“ACL”), you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Read our terms and conditions page before purchasing our products.All products we sell, excluding some categories of products as listed below, come with a statutory three month warranty For their protection, please keep out of reach of children and pets. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. These products are not intended to diagnose, treat, cure or prevent any disease. The efficacy of these products has not been confirmed by FDA-approved research. FDA DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. ![]() Our products may be poisonous if orally ingested. E-Juice on our site may contain Propylene Glycol and/or Vegetable Glycerin, Nicotine and Flavorings. Please consult your physician before use. You must be of legal smoking age in your territory to purchase products. Products sold on this site is intended for adult smokers. For more information, go to Proposition 65 Warnings Website. California Proposition 65 - WARNING: This product can expose you to chemicals including nicotine, which is known to the State of California to cause birth defects or other reproductive harm. Not for Sale for Minors - Products sold on this site may contain nicotine which is a highly addictive substance. ![]()
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